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Multifamily Broadband negotiates marketing revenue-share and bulk broadband agreements—including cable TV, internet, and phone—for MDU multifamily rentals, REITs, manufactured and mobile home communities, mixed-use residential properties, and planned communities. We are a professional telecom agreement negotiation, asset management, and project management firm representing property owners and advocating for the interests of their community residents. With established working relationships across service providers, we expertly manage all the “moving parts” involved in your projects.
Our focus is to optimize the telecommunications services at your properties while maximizing the financial compensation you receive from providers—enhancing your bottom line. This means delivering great services to residents along with substantial upfront and ongoing monthly or quarterly revenue-sharing payments to property owners, directly increasing NOI. For many clients, this also includes negotiating bulk broadband internet services for residents, creating an opportunity for significant recurring “mark-up” revenue as an alternative strategy. These results are achieved through our proven, consistent processes, which have delivered positive outcomes across hundreds of successfully implemented property owner agreements nationwide. Simply put, we negotiate new and renewal access, exclusive marketing, and bulk internet and video broadband agreements to deliver superior services and financial benefits to property owners and their communities. Let us show you how our time-tested project management approach can work for you.
Our focus is to optimize the telecommunications services at your properties while maximizing the financial compensation you receive from providers—enhancing your bottom line. This means delivering great services to residents along with substantial upfront and ongoing monthly or quarterly revenue-sharing payments to property owners, directly increasing NOI. For many clients, this also includes negotiating bulk broadband internet services for residents, creating an opportunity for significant recurring “mark-up” revenue as an alternative strategy. These results are achieved through our proven, consistent processes, which have delivered positive outcomes across hundreds of successfully implemented property owner agreements nationwide. Simply put, we negotiate new and renewal access, exclusive marketing, and bulk internet and video broadband agreements to deliver superior services and financial benefits to property owners and their communities. Let us show you how our time-tested project management approach can work for you.
We specialize in Comcast Xfinity® Marketing and Bulk Agreements, Charter Spectrum® Marketing and Bulk Agreements, COX® Communities Marketing and Bulk Agreements, AT&T Fiber® Marketing and Bulk Agreements, Frontier Communications® Marketing and Bulk Agreements, CenturyLink Lumen Fiber+ Internet® Marketing and Bulk Agreements, Brightspeed® Fiber Marketing and Bulk Agreements, Verizon® Enhanced Communities Fiber Marketing and Bulk Agreements, Atlantic Broadband Breezeline™ Marketing and Bulk Agreements, Blue Stream Fiber Marketing and Bulk Agreements, as well as other major and regional telecommunications provider agreement arrangements.
Agreement Informational Review
When evaluating the purchase of a new property for your portfolio, there are many documents to review and analyze—and existing service provider agreements should always be part of that process. With the variety of agreement formats used by different service providers, it can often be challenging to identify and fully understand the arrangements that may encumber a property. At Multifamily Broadband, we are well-versed in the common service agreement formats found in today’s properties, including Access Agreements, Right-of-Entry (ROE) Agreements, Exclusive and Non-Exclusive Marketing Agreements, and Bulk Agreements. From a non-legal, informational perspective, we assist by reviewing any existing agreements and coordinating with your legal counsel. This ensures you gain a clear understanding of the service provider obligations tied to the property, as well as a roadmap for future service agreement objectives after closing.
Strategic Planning
Multifamily Broadband collects and reviews every telecom agreement within a client’s portfolio, maintaining organized records of current agreements, key deal points, expiration dates, and renewal timelines. With this information, we can strategically group properties into “packages” to present to service providers within the geographic areas where those properties are located. Based on the financial terms and expiration dates of each agreement, we then categorize properties into those ready for immediate negotiation and those scheduled for renegotiation at a later date. With client approval, we move forward to negotiate the initial group while continuing to track the remaining properties, initiating negotiations as their expiration windows approach. Typically, agreement negotiations can begin 12–18 months before expiration, depending on the service provider. This proactive approach allows property owners to evaluate fair, competitive agreement options well before existing agreements expire, ensuring the best possible outcomes.
Needs Assessment & Proposal Request Process
Once the initial group of properties has been identified, Multifamily Broadband will begin the proposal request process upon owner approval. We start by coordinating with the service provider to conduct a technical site survey at each property. This survey assesses the type, quality, and condition of the existing wiring and telecommunications infrastructure. After the site survey is completed, we carefully review the results to identify any necessary upgrades, repairs, or wiring replacements that may impact the proposed services or costs. We then move forward with the proposal negotiation process, factoring in the findings from the survey to ensure the final agreement addresses both service delivery and infrastructure needs. As part of this process, we also confirm which service providers are able to submit proposals and document any that decline or are unable to offer service at the property. This ensures that property owners have a clear understanding of all viable options as they move toward a final agreement.
Business Case Analysis
As part of the business case review process for non-bulk marketing agreements, we prepare a detailed financial model analyzing all key deal points. This model accounts for estimated revenue per subscriber, projected subscriber penetration over the term of the agreement, and any negotiated up-front “door fees,” less our contingency fees. It also includes projected ongoing revenue-sharing commissions, providing a complete view of both immediate and long-term financial benefits. This comprehensive analysis enables property owners to clearly assess both the gross and net projected value of each proposed agreement for a given property. In addition to the financial analysis, we provide a narrative review of the proposal, walking clients through the details of the arrangement, explaining the terms and implications, and summarizing the key takeaways in a clear “bottom line” summary. For bulk agreements, we similarly calculate any up-front door fees along with the projected costs of bulk service delivery over time. With this clear and comprehensive information, property owners are better equipped to make informed, strategic decisions that align with their operational goals and maximize financial performance.
Agreement Process
Multifamily Broadband works closely with property owners and their legal counsel to facilitate the agreement negotiation and drafting process. We ensure that all negotiated deal points, including financial terms and key operational provisions, are clearly reflected and accurately incorporated into the final agreement draft. Throughout this process, we act as a liaison between the property owner, legal counsel, and the service provider, helping to resolve any discrepancies and keeping the process efficient and focused on the owner’s best interests. Once the agreement has been reviewed and approved by the owner’s legal counsel, it is executed at the sole discretion of the property owner in coordination with the selected service provider. In many cases, the finalized and executed agreement serves as a standardized “terms and conditions” template that can be used as a basis for negotiating and executing future agreements across the owner’s portfolio. This creates consistency, saves time, and helps maintain favorable terms across multiple properties.
Infrastructure & Equipment Upgrade Implantation
With new technologies delivering not only video but also managed Wi-Fi and internet speeds of 10 Gbps—through platforms like XGS-PON, EPON, RFoG, DOCSIS 3.1, DOCSIS 4.0, and G.fast—carefully evaluating and selecting the right technology and service provider has become more important than ever. Some agreements may also include provisions for wiring repairs or full wiring and fiber system replacements. For bulk agreements, resident equipment distribution and in-unit installations are typically part of the process. Multifamily Broadband coordinates all wiring repairs, replacements, and upgrades, facilitating the process in close collaboration with on-site property management and the selected service provider.
We also negotiate and facilitate Move-In Ready Wi-Fi Internet solutions for owners of existing MDU rental properties. Programs such as Cox Quick Connect, Comcast Xfinity WiFi Ready, CenturyLink Instant On, Verizon Pre-Installed, and AT&T Instant On now offer residents immediate connectivity through pre-installed gateways in each residential unit. This allows residents to activate their Wi-Fi network instantly upon move-in, using just a smartphone, tablet, or laptop—without the need for additional equipment or technician visits.
This simplified, contactless activation process not only enhances the resident experience but also increases internet penetration rates, which in turn drives higher revenue-sharing commission payouts to property owners. Residents can also adjust their internet speeds remotely at any time, again without requiring an in-person installation. Offering Move-In Ready Wi-Fi is a modern amenity that improves resident satisfaction, reduces lease churn, and helps differentiate your property in a competitive market. Let us show you how we can negotiate your next agreement to include pre-enabled, Move-In Ready Wi-Fi Internet services for your apartment, townhome, or single-family rental community.
We also negotiate and facilitate Move-In Ready Wi-Fi Internet solutions for owners of existing MDU rental properties. Programs such as Cox Quick Connect, Comcast Xfinity WiFi Ready, CenturyLink Instant On, Verizon Pre-Installed, and AT&T Instant On now offer residents immediate connectivity through pre-installed gateways in each residential unit. This allows residents to activate their Wi-Fi network instantly upon move-in, using just a smartphone, tablet, or laptop—without the need for additional equipment or technician visits.
This simplified, contactless activation process not only enhances the resident experience but also increases internet penetration rates, which in turn drives higher revenue-sharing commission payouts to property owners. Residents can also adjust their internet speeds remotely at any time, again without requiring an in-person installation. Offering Move-In Ready Wi-Fi is a modern amenity that improves resident satisfaction, reduces lease churn, and helps differentiate your property in a competitive market. Let us show you how we can negotiate your next agreement to include pre-enabled, Move-In Ready Wi-Fi Internet services for your apartment, townhome, or single-family rental community.
Agreement Implementation and Compensation Payment to Property Owners
Once an agreement is executed with a service provider, the next critical step is implementation. This involves securing a fully countersigned copy of the agreement for the property owner’s records and initiating the compensation process. Multifamily Broadband ensures that agreed-upon financial terms, including upfront door fees and ongoing revenue-sharing commissions, are properly processed and paid directly to the property owner by the service provider. Because our fees are typically contingency-based, so we don’t get paid until our clients do. This structure gives our clients confidence that we are fully invested in the successful execution of the agreement and the timely flow of all negotiated payments. We work diligently to oversee and coordinate the payment process, from the initial upfront door fee through to the commencement of ongoing revenue-sharing commissions. Once the property owner receives payment from the service provider, we issue our invoice based on the agreed contingency terms, ensuring a transparent and results-driven relationship that aligns our success with that of our clients.
Assignment & Assumption On Purchase & On Disposition Property Sale
When properties are bought and sold, the existing telecommunications service agreements need to be properly assigned and assumed as part of the transaction. These agreements do not automatically transfer; a formal assignment process is required to ensure continuity of services and compliance with the contractual obligations. As the buyer, you are generally required to assume the existing service agreements so your ownership entity becomes entitled to any ongoing revenue-sharing payments and remains in compliance with the terms of service. As the seller, you need the buyer to assume the agreements so your entity is fully released from any obligations under the agreements after the closing date. Each service provider has its own specific assignment and assumption process, and these can often be cumbersome or time-consuming without proper guidance. Multifamily Broadband helps streamline and facilitate the entire process, helping to ensure that required documentation is completed and submitted.
On-Going Client Support
Our support doesn’t end once our client has signed a new agreement for their property or community. We remain a dedicated partner throughout the entire life of the service agreement, providing ongoing assistance and advocacy to ensure our clients continue to receive the full value of their agreements. When issues arise with service providers—such as billing discrepancies or unresolved service problems—we step in to help resolve them on our client’s behalf, especially when previous attempts by the client have been unsuccessful. Some common examples of service-related issues we help address include unburied orange cable wires that create safety and aesthetic concerns, unsecured or open lock boxes that compromise equipment integrity, and damaged or broken green pedestals that affect service delivery and curb appeal. Our goal is to ensure the property maintains both its operational standards and resident satisfaction. For clients who engage us to manage their ongoing revenue-sharing payments, we also monitor and verify these payments to ensure they are accurate, timely, and consistent with the agreement terms. If discrepancies occur, we proactively work with the service provider to resolve them and protect the client’s financial interests. By providing this level of ongoing support, we help our clients safeguard their property’s appearance, maintain strong resident experiences, and maximize the financial benefits of their telecommunications agreements over time.
CALL US TODAY!
With emerging technologies, growing competition, and evolving regulations, property owners now have more options than ever before. Your portfolio represents a valuable source of revenue for telecom service providers. If your company owns—or is in the process of acquiring—Class A, Class B, Class C, income-qualified, or manufactured home community properties, we encourage you to reach out. Your residents deserve the best in residential telecommunications services, which not only enhances satisfaction but also reduces lease churn. Let us help you secure the most advanced services at the most competitive rates, with both upfront and ongoing compensation paid directly to your ownership entities by the service providers.
Call us today for a FREE No-Obligation Consultation at 954.889.1967, toll-free at 1.877.826.1625, or complete the Information Request Form. We will respond to you promptly to discuss potential service and agreement options for your community portfolio. At Multifamily Broadband, a division of Broadband Agreement Specialists, Inc., we're your residential communications broadband MDU consulting services group focused on your portfolio and resident needs.
Call us today for a FREE No-Obligation Consultation at 954.889.1967, toll-free at 1.877.826.1625, or complete the Information Request Form. We will respond to you promptly to discuss potential service and agreement options for your community portfolio. At Multifamily Broadband, a division of Broadband Agreement Specialists, Inc., we're your residential communications broadband MDU consulting services group focused on your portfolio and resident needs.
